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This would describe all the symptoms such as the clients not showing up in the console, or showing up offline always. My gut feeling is that your firewalls are blocking the communication from client to server. OfficeScan communication is not very bandwidth intensive at all, so link speed is not your issue here. Also, you may have changed the port from 8080 to something else when you installed the server, so double-check that before you do your testing.ģ. If this fails, you have environmental problems you need to solve (firewalls, routing, etc.). You can do this easily with a telnet servername 8080 command executed at the client. In your case, if you have firewalls in place, you need to make sure that clients can successfully connect to port 8080 on the server. This is the port that the server is listening on for requests/updates from clients.
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By default, when you install OfficeScan, it is installed on port 8080. Communication happens on different ports depending on the direction (client -> server or server -> client). All communication between clients and server is IP based only.Ģ. While OfficeScan can be integrated with Active Directory to activate certain functionality, there is no dependency on Active Directory or domains. Just some useful pieces of information that may help your troubleshooting and decision making here.ġ.